Another challenge is increased business demand, requiring IT organizations to address talent and quality concerns while maintaining existing application and IT infrastructure portfolio without any adverse impact to service levels. Remote Infrastructure Management (RIM) has been getting the attention of an increasing number of enterprises over the past few years. Considering that enterprises typically spend more than half – and at times over 70% – of IT budgets on maintenance, driving increased efficiency and cost savings from this area makes a strong business case in the current economic environment. In such scenario, offshore outsourcing is generally seen as an alternative to reduce the cost of existing IT operations.
TechnoGenesys’s RIM division is evolving into an “End-to-End” Infrastructure Management Service provider. IMS being a pure play IT Maintenance & Operations division, can design, procure, deploy, manage, support, maintain and expand your IT infrastructure just about anywhere…including your diverse servers, networks, devices, databases and applications across the global footprint. As a result, you avoid the costs of managing hardware, can grow as your business dictates, and can focus your internal IT staff on strategy instead of maintenance.
The current emerging trend in this convergence era is to manage IT infrastructure with all its complexities remotely and as per various industry reports, 85 % of the infrastructure components today can be managed remotely, including Servers, Networks, Data Centers, Storage & Backup and even desktops. This provides the CIO with better SLAs, increased flexibility, risk mitigation, proactive management and overall reduced costs.
Thus, the resources available can then be released for innovation and improvement planning while the routine but critical tasks of overall management and upkeep of the infrastructure is effectively handled by the service provider. This can help CIOs in evolving an IT infrastructure management strategy, leveraging existing investments & achieving increased service levels.
OUR ENGAGEMENT MODELS
- Time And Material
- Fixed Price Model
- Shared Helpdesk Model
- Dedicated Team Model
We have devised and dedicated our services to cater all requirements of our customers for:
- Skill Availability
- Risk Mitigation
- Proactive Support
- Extended-hour Global Delivery for Infrastructure Outsourcing
- A building block to complete the range of solution offerings which adds to your profitability and basket of offerings
- Comprehensive support across platforms/ technologies and operating systems
- Offshore leveraged model with governance structure that combines flexibility with control – cost savings of up to 50 %
- Ability to quickly ramp-up with desired IT Experts
- Flexible pricing models and SLAs
- Risk mitigated methodology allows for selective service co-opting in a gradual manner
- EMAIL/ WEB SERVER
- STORAGE /BACKUP
- APPLICATION SUPPORT
- DESKTOP SECURITY
- DESKTOP BACKUP
- DESKTOP UPDATES
- LOAD BALANCER
- NETWORK MONITOR
- ANTI VIRUS
- DATA LEAKAGE PREVENTION
- ENDPOINT ENCRYPTION
- PENETRATION TESTING